Testimonials

See what our happy customers have to say about Kincumber Pools Plus..

I just wanted to say what marvelleous dervice I received at your shop this
week. GREAT SERVICE, GREAT KNOWLEDGE, GREAT PEOPLE. Thank you.
Ron Gowing, Green Point NSW


I just wanted to say that how much I appreciate your professionalism and excellent client service all the time that I have been calling on your services for the past 12 + years’ time Thank you for your fast response when we have needed help with our pool equipment and for giving us the time to choose the right spare parts in your shop. Your daughter always assists me to the car when I visit to purchase the various chemical and is most professional with her advice. I would like to add that all the latest filtering equipment is working so well and the solar heating for the pool is truly amazing.
Thanks again.

Annie Gerard, Davistown NSW


I just wanted to let you know how much your wonderful customer service has been appreciated. Maree, Jason and the rest of the team have always been very professional and totally reliable. They have always given 200% to ensuring that our pool has been maintained and cleaned to the highest of standards. Nothing was too much trouble. Once again – thank you for the last 5+ years of amazing service. I cannot recommend your company highly enough. Anyone needing superior pool care and maintenance need only retain the services of Kincumber Pool Plus!

Gerry Levy


I just wanted to thank everyone at Kincumber Pools, particularly Maree, for being so helpful and informative about my pool. It was great having the team work with me in getting the right chlorinator for the right price. I highly recommend Kincumber Pools.

Jodie Davies


I am the owner of a property on Barnhill Rd Terrigal which is holiday-let
every week end, and would like to say what a fantastic job the team at
Kincumber Pools Plus shop has done through December and January,
especially as it was booked solid and was very demanding on all staff to
keep it perfect. Thanks again for going the extra mile,

Mr Hank, Barnhill Road Terrigal 2260


I recently built a pool in St Ives, Sydney. Not knowing anything about
owning a pool, a friend recommended that I get in contact with Kincumber
Pools Plus.

I am so glad I did. Maree and the team couldn’t have been more helpful.
Kincumber Pools Plus gave me expert advice on filtration, heating and
cleaning. They came to my house to install and demonstrate my pool blanket
and cleaner. Traveling to Sydney from Kincumber was not a problem. I
couldn’t have been happier with the customer service.

I would recommend Kincumber Pools Plus without hesitation.

Mrs Wright, St Ives Sydney


Kincumber Pools Plus have been caring for our pool since we built our new
home about ten years ago. We have been very happy with the service we have
received.

Kincumber Pools Plus have handled every detail of care and maintenance-
cleaning, salt and chlorine levels, repair, maintenance and replacement
(if necessary) of the ancillary equipment (filters, and so on). Their
service staff are polite, friendly and very efficient. We would have no
hesitation at all in recommending Kincumber Pools Plus to anyone
interested in this type of service.

Mr & Mrs McPhee, Booker Bay NSW 2257


There is nothing more stunning or inviting than a sparkling, clear,
healthy looking pool, especially on a hot summer’s day or warm balmy
evening. Keeping it that way, however, can often be a major source of
headaches and what should be a fun and relaxing asset becomes a drain on
one’s time and resources. My pool has had more than its fair share of
maintenance issues and headaches, but a few years ago I decided to entrust
the care to the staff at Kincumber Pools Plus. This has proven to be a
very sound decision. From general maintenance, to fixing the bigger issues
that arise, their knowledge and support are outstanding. They go out of
their way to make sure that your pool is looking its stunning best and no
matter what the problem is, nothing is ever to much of a problem. I would
have no hesitation in recommending this company and its staff, they are
excellent.

Ms Dyer, Davistown NSW 2251


It is our pleasure that we introduce Kincumber Pools Plus to you as an
outstanding customer service provider.

We have been using this services on Kincumber Pools Plus since November
2003 and during this time we have found them to be prompt and reliable in
their services and always pleasant to our clients being both landlords and
tenants.

We have also found along with their great services we have found that
their prices are also very competitive.

So if you are looking for quality of service at a competitive price then I
would have no hesitation in recommending the services of Kincumber Pools
Plus to any of our clients in the future.

Senior Property Manager (Central Coast Prestige Properties) Gosford &
Terrigal Office NSW.


Kincumber Pools Plus has serviced our pool for many years provided capable
service over this period. Headed by Rob and Maree, with assistance from
Shayne and other staff, they provide excellent communication to keep on
top of difficulties that arise with varying seasonal conditions that
impact on pool servicing. They provide very good service in a friendly
manner.
Bob & Helen Pickett, Pickett’s Valley 2251


Alloura Water Retirement Village has had a long association with Kincumber
Pools. They have provided fortnightly service calls for testing of the
pool, spa & examination of hardware. More recently, Kincumber Pools have
provided daily pool & spa dosing recommendations via fax.

Kincumber Pools have always be reliable, provided service on time &
provide very professional advice. Their staff are extremely knowledgeable
& their expertise can be relied upon. We have no hesitation in
recommending Kincumber Pools.
Mr Garry Spencer, Village Manager, Living Choice, Davistown NSW 2251


I have always found Kincumber Pools Plus to be very helpful, and there men that service to pool are very friendly and polite and do the job well. I am very happy to continue having the pool serviced with Kincumber Pools.
E Cornish, Green Point 2251


I have been a client of Kincumber Pools Plus for some considerable time now and find then extremely friendly, helpful and efficient. They call regularly and keep the pool in tip top condition, always detecting any problems that arise. It is with great confidence that i rely on them to care for my pool.
M Love, Avoca Beach 2251

Kincumber Pools have provided us with excellent service. Our pool has never looked so good since. They started looking after it some 4 years ago. Their emergency service is brilliant.
J&L Tracey, Blackwall 2257


Several years ago, whilst using another central coast pool company, my pool started to go “green”. After discussion, I was told it was the “trees around the pool” and nothing could be done. So I contacted Kincumber Pools. My pool was again sparkling within two visits; I have had regular monthly pool services since then. I am very happy with Kincumber Pools regular serving and when I have had any queries/minor problems I have used the “Online” query service, I have had very prompt and satisfactory responses. I therefore recommend Kincumber Pools Plus to other pool owners, and will be continuing to use their prompt and efficient services.
B J Thompson, McMasters Beach 2251


To anyone looking for quality servicing of their pool, we have been extremely happy with the professional way in which Kincumber Pools have dealt with us and our pool over some years now. We had to deal with two homes being constructed either side of our block. Heavy earthmoving equipment caused rubbish to enter the pool destabilising our salt water pool. Things like fertiliser, dirt and contaminate constantly needed to be dealt with. If we had a concern, it was promptly dealt with courteously (i.e…Repairing our Kreepy Krauly’s hose, reset timers, repair or replace ageing equipment allowing us the freedom to go on holiday worry free). Another appreciated aspect was our dog. The service men were dog friendly and savvy. Greeting her was her highlight of them servicing the pool. Never would I have to worry about her escaping! We often commented that since having Kincumber Pools take charge we have spent less on chemicals that when we did it ourselves. We did not check our water chemicals enough costing more to rectify than having a regular service company come & maintain the pool for us. We’d get busy and miss a week allowing algae to start as weather soared, far better for us to have great servicing and not worry. We can only say we have had others service our pool but none have been as consistently diligent and reliable carrying out whatever was needed. We would not hesitate to recommend this local company to anyone and have done so many times.
Mr & Mrs Cullen, Saratoga 2251


We have entrusted the care of our pool to Robert and Maree and the team at Kincumber Pools Plus since building our pool in 2001.We had also given them extended and unsupervised access to our home, & grounds when we travelled around Australia being absent for a period of approximately 6months. Our pool was pristine when we left and was equally pristine upon our return we felt confident that it was taken care of. Over the past 12 years we have always received an exceptional level of service, integrity and workmanship with regard of ongoing care of our pool which provides our family with a huge amount of enjoyment. I have no hesitation with recommending the Kincumber Pools Plus team to any pool owner on the Central Coast.
S Power (George Brand Avoca Beach) Avoca Beach 2251


Kincumber Pools have serviced our pool for many years and we have found them always to be courteous, reliable and honest. Their workmanship has always been first class. We have no hesitations in recommending this firm to any prospective clients.
E.K. & M.E. LEGGETT, Umina Beach, 2257